USA PartsDirect Enterprise Services
updated 
       Legal Disclaimer 

Legal Disclaimer Table Of Contents:

  • Pricing and Availabilty
  • Returns and Order changes
  • Risk of Loss
  • Larger servers, Monitors and Factory Refurbished product
  • Warranty Information
  • Errors and Omissions
  • Rights

    Pricing and Availabilty:
    Not all items shown on our web site are available for pickup at our retail store. Please note that retail pricing may vary from our web pricing.

    Returns and Order changes:
    All returns must be authorized by USA PartsDirect within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace or repair, at our sole discretion, any product that is deemed defective. After 30 days, notwithstanding, the manufacturer's warranty process must be followed.

    Please Note: Due to restrictions placed upon us by the manufacturers, computers and printers are returnable in the first 30 days for repair only. Computers, printers and LCD projectors are not returnable for credit or exchange.

    All non-defective returns authorized by USA PartsDirect are subject to a minimum 15% restocking fee, and must be returned within 30 days from date of invoice.

    All returns and exchanges authorized by USA PartsDirect must be returned to USA PartsDirect within 14 days of return authorization. All returned product must be suitably packaged to prevent damage during shipment. Please try to retain all packaging materials for a reasonable amount of time. If you cannot locate the original packaging materials we ask you please have a responsible person take due care in packaging shock sensitive items such as hard drives, processors, tape drives etc. Poorly packaged shipments that could cause damage to sensitive components or systems will be returned to you. Refused shipments are charged a minimum 15% restocking fee up to and including the full retail price for any hardware that could reasonably be described as damaged or rendered unsuitable for resale due to poor return packaging.

    Risk of Loss:
    Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to the purchaser. Loss or damage that occurs during shipping by a carrier selected by USA PartsDirect is USA PartsDirect's responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility.

    Larger servers, Monitors and Factory Refurbished product:
    Larger servers, Monitors and Factory Refurbished product are shipped only via ground delivery by freight truck carriers and can be shipped only to the contiguous 48 States. Please note: all Factory Refurbished Product is strictly not returnable. Kindly examine the contents of your delivery for damage before signing for the delivery. Any damage discovered after you sign for the delivery is your responsibility. Most servers and computers we offer have an optional on-site service warranty upgrade available. This is only available at time of purchase and should be considered. This upgrade is not available after delivery. In the event your Factory Refurbished equipment requires service, please contact the manufacturer, equipment must be serviced as per the manufacturers conditions.

    All order changes must be emailed to our customer service department sales@USA PartsDirect.

    Warranty Information:
    You are entitled to the manufacturer's limited express warranty that accompanies the product. USA PartsDirect makes no additional or independent warranty. All other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. USA PartsDirect shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.

    Errors and Omissions:
    USA PartsDirect makes every effort to ensure the accuracy of the information published in our catalogs and on our Web site(s). However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. USA PartsDirect makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind. USA PartsDirect shall not be held responsible for typographical errors.

    Rights:
    USA PartsDirect shall have the right to refuse or cancel any orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, USA PartsDirect shall immediately issue a credit to your credit card account in the amount of the charge.